Terms & Conditions

Welcome to Airofrost. By accessing or using our website, services, or engaging in any transaction with us, you agree to be bound by the following Terms and Conditions. Please read them carefully before proceeding.

1. About Us

Airofrost is one of India’s leading solution providers in the field of Air-Conditioning, Ventilation, and Refrigeration. We are a proud and consistent All-India No. 1 Channel Partner for Blue Star, providing high-quality HVAC solutions to our valued customers.

2. Services Offered

We provide sales, installation, servicing, and maintenance of HVAC and refrigeration systems, primarily Blue Star products, to residential, commercial, and industrial clients.

3. Eligibility

By using our services, you confirm that:

  • You are legally competent to enter into contracts.
  • You are using our services in compliance with all applicable laws and regulations in India.

4. Quotations and Pricing

  • All price quotes are valid for a specific time period, as mentioned in the quotation.
  • Prices are subject to change based on availability, manufacturer pricing, and tax changes.
  • GST and other applicable taxes will be charged as per prevailing government regulations.

5. Orders and Payments

  • Orders are processed upon receipt of an advance or full payment, depending on the agreement.
  • We accept payments through bank transfer, UPI, cheques, and other approved payment modes.
  • Delayed payments may attract interest or service suspension.

6. Installation and Delivery

  • Installation and delivery timelines will be provided at the time of order confirmation.
  • Delays due to unforeseen circumstances (e.g., logistics issues, strikes, or natural calamities) are not our liability but will be communicated proactively.

7. Warranty and Maintenance

  • Products carry a manufacturer’s warranty as applicable.
  • Airofrost may offer extended maintenance or AMC (Annual Maintenance Contract) services, subject to separate terms.
  • Warranty does not cover damage caused due to misuse, improper installation by unauthorized parties, or electrical faults.

8. Cancellations & Refunds

  • Cancellation is subject to deduction of applicable processing fees or restocking charges.
  • Once a product is installed, refunds will not be entertained unless there is a proven manufacturing defect.
  • Customized or special-order items are non-refundable.

9. Limitation of Liability

  • Airofrost shall not be held liable for any indirect, incidental, or consequential damages.
  • Our total liability, in any circumstance, shall not exceed the value of the product or service purchased.

10. Modifications

Airofrost reserves the right to update or modify these Terms & Conditions at any time without prior notice. Updated terms will be posted on our website and take effect immediately.